Banking

Banks face sustained pressure from high alert volumes, complex typologies, changing regulatory expectations and tight operational capacity. The challenge is delivering consistent, defensible decisions across screening, transaction monitoring and KYC while maintaining service levels and audit readiness.

We support retail and corporate banking teams by running screening, TM and KYC operations as controlled, measurable services. We integrate into existing case management and governance frameworks, improve throughput and quality, and provide audit-ready decision trails and MI that support internal audit and supervisors.

Typical support includes

• Screening, transaction monitoring, KYC reviews and EDD for higher-risk customers

• Backlog clearance, lookbacks and remediation programmes

• QA uplift, calibration, training pathways and MI improvement